OnePlus has addressed the problems surrounding the inexperienced line on shows and motherboard failure which have been extensively reported to be plaguing its smartphones throughout India in current months. In a dialog with an Indian publication, the Chinese language unique tools producer (OEM) reaffirmed its dedication to making sure high quality and client satisfaction, courtesy of its lifetime show guarantee initiative. It additionally issued a clarification concerning software program updates probably inflicting motherboard failures on OnePlus smartphones.
Inexperienced Line and Different Points on OnePlus Smartphones
In a dialog with FoneArea, OnePlus acknowledged the problems surrounding a number of of its units, notably the OnePlus 9 and OnePlus 8 sequence. The inexperienced line concern is just not particular to the corporate’s units however is posing an industry-wide problem, as per the corporate. OnePlus revealed that it has labored with its suppliers and applied corrective measures by way of the provision chain.
The corporate has reaffirmed its dedication to client satisfaction and reiterated that clients who face inexperienced line points on their units ought to go to their nearest OnePlus service centres as quickly as attainable for system diagnostics supplied freed from value. They are going to be introduced with choices to both improve their units or change the display. It’s providing a lifetime show guarantee, claiming it to be the primary model within the {industry} to take action. Choose OnePlus 8 and 9 sequence system house owners can improve to a brand new OnePlus smartphone at choose authorised service centres. This is applicable to even smartphones that are greater than a 12 months previous and out of guarantee.
The Chinese language smartphone maker has additionally acknowledged the problems associated to motherboard failure on choose units however claimed that the {hardware} malfunction is just not attributed to any software program updates. If customers run into the problem, they might contact OnePlus help for the required help, with choices starting from the system getting repaired to providing a reduction on a brand new OnePlus system.
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